First State Bank  

Consumer Complaints

First State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against First State Bank should contact the Texas Department of Banking.

First State Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking.  After first contacting First State Bank, if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:

In Person or U.S. Mail.......  Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone Number...........  1-877-276-5554 (toll free)
Fax Number..................... 1-512-475-1313
E-mail address................. Consumer.complaints@dob.texas.gov  -  Please remember, this is an unsecured message, so do not include account numbers, social security numbers, or other sensitive information.
Website.......................... www.dob.texas.gov

 

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